TERMS & CONDITIONS
Following are the terms and conditions that constitute our Shipping Policy.
SHIPPING & COLLECT
Your order will take between [2 to 5 days] to get to you. we will also notify you via email when your order has been received and when your order has been shipped.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Domestic Shipping Policy
We offer free delivery on all orders above R2000.00 within South Africa, all items are sent out 24 hours after payment for delivery. Deliveries for Pre-Orders usually take [7 to 10days] working days as we need to make the item upon order request. Items on promotions might be excluded from free delivery and do not include free returns. If you do wish to return an item to us, it is your responsibility to make sure that the returned items arrive safely and can be tracked. As all our garments are produced in limited quantities and often sell out fast, depending on availability we are not always able to exchange for a different size, however we always do our best to get you the garment you want in the size that fits.
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout and vary depending on the cost and desired delivery time.
The tracking number will be active within 24 hours
Customs, Duties and Taxes.
Coeurtisse Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Coeurtisse Boutique] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the courier responsible to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have any problems with delivery or the status of your delivery and for quotes for shipping outside South Africa, please contact us on .... or .....@gmail.com